Case Study

Urgent Care Expansion & Stability

The Situation

A fast-growing urgent care group with multiple locations across Florida was struggling with provider turnover and inconsistent coverage.

Despite strong patient demand, leadership faced:

  • Last-minute schedule gaps
  • Burned-out clinicians
  • Declining patient satisfaction
  • Revenue loss tied to staffing instability

They needed more than resumes. They needed reliability.

Our Perspective

Urgent care success depends on speed, coverage, and consistency.

We recognized that the issue was not hiring volume—it was provider fit, expectations, and long-term alignment.

Our Solution

HealthPlus Staffing implemented a structured recruiting strategy:

  • Sourced urgent care–experienced clinicians nationwide
  • Screened for pace tolerance, shift expectations, and culture fit
  • Aligned compensation with market realities
  • Provided consistent communication and fast turnaround

The Results

  • Stabilized provider coverage across multiple locations
  • Reduced last-minute call-outs and schedule disruptions
  • Improved provider retention
  • Restored operational confidence and patient flow

Why It Worked

Urgent care requires precision recruiting—not volume recruiting.

HealthPlus delivered consistency where it mattered most.

Let's Talk

We don’t just fill shifts.

We build stability.

If your urgent care operation is struggling with coverage, burnout, or turnover, we can help.